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Quality Policy

Quality Policy (mission and vision)

Quality is enshrined in the culture of am Language and our vision and missions statements are based on quality

Mission Statement

“We, the staff of am Language, Malta, are committed to providing a high standard of quality English language programmes on the island of Malta – to our wide range of students from all over the world.

We provide all this by means of quality, cost effective language study programmes aimed at immersing our clients in an English speaking environment at all times, coupled with the advantage of an interesting programme in a Mediterranean environment.”

Our continued success relies on the quality of service, which we provide to our customers at the best possible price the market has to offer. We define quality as the ability to satisfy customer requirements first time every time and we require similar levels of quality from our key service providers at all times and in every area of service.

Our management structure is in accordance with the requirements of the ISO 9001 standards.  Procedures    are established to meet customer requirements and are also in accordance with local legislation with the view of satisfying clients every expectation.

Vision Statement

In this way we may benefit from improving business performance and increasing the satisfaction of our customers, employees and shareholders. We will also develop working environments, which encourage us to achieve continuing improvements in all areas of our activities. In essence our quality policy is to ‘get it right, first time’.

We will maintain the highest possible levels of repeat business by providing our students with high standards of quality and value in every area whether tuition, accommodation or leisure programmes. It is our intention to provide these services at the best possible value by identifying and meeting their needs first time, on time, every time so as to surpass our client’s expectations each and every time.

Patrizia, Austria, May 2019

To me, the best advice to learn english is to come to Malta and especially to Am Language Studio. I  can also suggest to take part in the activities the school organize because it is the best way to practice.

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Kristina, Slovakia, May 2019

To me, the most memorable experiences in Malta were the parties, all the trips we did, the several people and the news friends I get as well. If I can give an advice for those who want to learn English, coming to Malta and especially at Am Language Studio is the best option, you should do it!

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Liis, Estonia, May 2019

If I can give an advice for those who want to learn English: go ahead!! Learn and communicate, be brave and do not be afraid of making mistakes!

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Domenik, Germany, May 2019

I got an insight to different cultures and their societies and that was a way for me to improve my cultural competence.

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Diego, Italy, April 2019

During the lessons I enjoy a lot speaking with everybody.I get on with all of my classmates and I learn every day many things about their culture.

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Faraci Croce, Italy, April 2019

The best advice to learn english is to come to Malta. I will organize a group of my students and I will return, surely !

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Vanessa, Italy, April 2019

My best experience in Malta was spending the days with my new friends. We visited different places and had fun.The best advice to improve your English is “make friends and speak english”.

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Joice Bastos Prado, Brazil, April 2019

I started in elementary class and now my level is intermediate.During those many weeks, I had the opportunity to study with some teachers, and all of them are very good teachers, all with different styles.

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Marcio Ventin Moreira, Brazil, March 2019

I would like to emphasize the dedication and professionalism of two professionals who I met at AM Language Studio and they not only taught me the language, but motivated me and encouraged me

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Yevhen Bobrov, Ukraine, January 2019

Now I know English much better.My most challenging skill was grammar. I enjoyed the lessons because I studied English in the best way: with fun! I think that I just had some fun but at the same time I learned English.

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Why choose Malta? Why choose am Language Studio?

am Language Studio is the ideal place to improve your level of English. Led by a young dynamic team our commitment is towards offering students from all over the world a truly unforgettable learning experience on the Islands of Malta. Yet don’t take our word for it, check out our testimonials and see what our students have to say instead.

Full immersion

Join am Language Studio and enjoy a complete English experience. From our staff to our leisure programme, take advantage of a complete English experience. Our leisure programme offers diverse activities for adults, teens and juniors alike and is a fantastic way to meet and interact with people from all over the world in English.

Personalization

Our aim is to cater to your needs. All courses are offered in a friendly, personal and professional environment and our teachers are all licenced, highly experienced, native speakers of English. We offer a wide variety of courses to suit different requirements and are expert in providing tailor- made programmes.

Accreditation and Licensing

am Language studio strives to bring you the highest standards in all aspects of your stay. As a founding member of FELTOM and having all departments accredited by ISO 9001, our aim is to ensure that we offer the highest quality services possible. am Language Studio is licenced by the Ministry of Education and ELT Council.