Our Aim and Objective:
“We, the staff at am Language Studio, Malta, are committed to providing the highest standards of quality English language programmes on the island of Malta to a wide range of students from all over the world.
We provide this by implementing quality, cost effective language study programmes aimed at immersing our students in an English speaking environment with the advantage of offering an interesting leisure programme in a truly Mediterranean environment .”
Our continued success relies on the quality of our service, which we provide at the best possible price the market has to offer.
We define quality as the ability to satisfy customer requirements first time every time and work with other service providers who are committed to customer satisfaction.
Our management structure is in accordance with the requirements of the ISO 9001 standards. Procedures are established to meet customer requirements and are also in accordance with local legislation with the view of satisfying clients every expectation.
In this way we benefit from improving business performance and increasing the satisfaction of our customers, employees and shareholders alike. We are also committed to developing working environments, which encourage us to achieve continuing improvements in all areas of our activities. In essence our quality policy is to ‘get it right, first time’.
We aim to maintain the highest possible levels of repeat students by providing our students with high standards of quality and value in every area whether tuition, accommodation or leisure programmes. It is our intention to provide these services at the best possible value by identifying and meeting their needs first time, on time, every time, so as to continuously surpass our client’s expectations.